How we collect, use, and protect your personal information
Last Updated: 1st January 2026
This Privacy Policy explains how plaxendori.top d.o.o. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website plaxendori.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.
The data controller for your personal information is:
The data we collect depends on how you interact with our website and services. We collect personal information that you voluntarily provide to us, as well as certain information automatically when you visit our website.
When you use our contact forms, request consultations, or subscribe to our newsletter, we may collect:
When you visit plaxendori.top, we automatically collect certain technical information:
We process your personal data for the following purposes, based on legitimate business interests and your consent where required:
We use your data to provide our CRM comparison and consultation services, including responding to inquiries, delivering reports, and providing expert recommendations tailored to your business needs.
We use your contact information to respond to your messages, send service updates, and provide customer support. If you subscribe to our newsletter, we'll send you industry insights and platform updates.
We analyse website usage data to improve our content, user experience, and service offerings. This helps us understand which information is most valuable to our visitors.
We may process your data to comply with legal obligations, resolve disputes, and enforce our terms of service.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please see our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers include:
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
After the retention period expires, we securely delete or anonymise your personal information.
Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you and, in some cases, receive it in a portable format.
You can ask us to correct or update any inaccurate or incomplete personal information.
You can request deletion of your personal data in certain circumstances, such as when it's no longer needed for the original purpose.
You can request that we restrict processing of your data or object to processing based on legitimate interests.
Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of previous processing.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out using the following contact information:
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant supervisory authority. In Croatia, this is the Croatian Personal Data Protection Agency (AZOP).
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
For the most current version of our Privacy Policy, please visit plaxendori.top/privacy-policy.